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Returns & Exchanges
We accept returns of unopened and unused products in their original cellophane packaging within 30 days of purchase.
1
Initiate Request
Contact our concierge team at [email protected] with your order number to request a return authorization.
2
Pack Securely
Place the unopened fragrance in its original shipping box with all protective padding to prevent damage during transit.
3
Affix Label
Print and attach the prepaid return shipping label provided by our support team to the outside of the package.
4
Receive Refund
Once our quality control team inspects the returned item, a refund will be issued to your original payment method within 10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing